The costs of 2020: What have we learned about IT spending?

To say 2020 was a year of change is probably an understatement, and that’s no different for IT leaders. Pressure to optimize costs while simultaneously maintaining key operations to ensure survival (or even growth) has led to a lot of re-evaluation and, hopefully, reflection for the industry. Technology now sits at the heart of almost every organization, but managing technology costs has become incredibly complex due to things like the flexibility of cloud, proliferation of the use of SaaS applications and increased investment in IT by business units outside of IT. Combined with the speed at which COVID-19 has impacted… [Continue Reading]