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How to keep a support contract: Make the user think they solved the problem

vendredi 22 octobre 2021, 09:45 , par TheRegister
Look what you found! Aren't you clever!
On Call Let us take a little trip back to the days before the PC, when terminals ruled supreme, to find that the more things change the more they stay the same. Welcome to On Call.…
https://go.theregister.com/feed/www.theregister.com/2021/10/22/on_call/
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