Hidden documents reveal how Facebook made money by bamboozling children

“A trove of hidden documents detailing how Facebook made money off children will be made public, a federal judge ruled late Monday in response to requests from Reveal,” Nathan Halverson reports for Reveal. “A glimpse into the soon-to-be-released records shows Facebook’s own employees worried they were bamboozling children who racked up hundreds, and sometimes even thousands, of dollars in game charges. And the company failed to provide an effective way for unsuspecting parents to dispute the massive charges, according to internal Facebook records.”
“‘In nearly all cases the parents knew their child was playing Angry Birds, but didn’t think the child would be allowed to buy anything without their password or authorization first,’ according to an internal Facebook memo. The memo noted that on other platforms, such as Apple’s iPhone, people were required to reauthorize additional purchases, such as by re-entering a password,” Halverson reports. “A Facebook employee noted that children were likely to be confused by the in-game purchases because it ‘doesn’t necessarily look like real money to a minor.'”
“Yet the company continued to deny refunds to children, profiting from their confusion.,” Halverson reports. “In one of the unsealed documents, two Facebook employees deny a refund request from a child whom they refer to as a ‘whale’ – a term coined by the casino industry to describe profligate spenders. The child had entered a credit card number to play a game, and in about two weeks racked up thousands of dollars in charges, according to an excerpt of messages between two employees at the social media giant… Facebook often failed to send receipts for these purchases, and links on the company’s website to dispute charges frequently failed to work, according to court records.”
Read more in the full article here.
MacDailyNews Take: What a shit company Facebook is! Criminals. Facebook employees should be ashamed.
If Facebook disappeared tomorrow, the world would be a better place.

Just reading about Facebook BTS makes us feel almost as icky as when we used it for personal accounts years ago, to see what it was all about. Turned out it was mostly people advertising their fake perfect lives to their "friends" while Facebook took & resold their personal data.
— MacDailyNews (@MacDailyNews) January 18, 2019

We use FaceBook as an RSS feed. Our CMS automatically reposts our article headlines and links them back to our website. That is our only interaction with Facebook and has been our only interaction with Facebook for years. We deleted our personal accounts [which we opened only so we could understand the Facebook phenomenon] many years ago.
If you want to share photos and videos with friends, text them using Apple’s end-to-end encrypted iMessage service. You need to control your social networking, not cede it to a gatekeeper like Facebook. – MacDailyNews, March 19, 2018
If you haven’t already (as if you haven’t seen and heard more than enough), as we’ve been advising for years: #DeleteFaceBook!
As we wrote last May, “If you trust Mark Zuckerberg to be the keeper of your photos, contacts, political views, religious beliefs, etc., you’re batshit insane.”
Instant messages sent by Mark Zuckerberg during Facebook’s early days, reported by Business Insider in May 2010:
Zuckerberg: Yeah so if you ever need info about anyone at Harvard
Zuckerberg: Just ask
Zuckerberg: I have over 4,000 emails, pictures, addresses, SNS
[Redacted Friend’s Name]: What? How’d you manage that one?
Zuckerberg: People just submitted it.
Zuckerberg: I don’t know why.
Zuckerberg: They “trust me”
Zuckerberg: Dumb fucks
SEE ALSO:
Roger McNamee: I mentored Mark Zuckerberg. I loved Facebook. But I can’t stay silent about what’s happening. – January 17, 2019
Apple CEO Cook calls for U.S. Congress to pass comprehensive federal privacy legislation in TIME op-ed – January 17, 2019
Senator Marco Rubio introduces privacy bill to create federal regulations on data collection – January 16, 2019
Apple endorses comprehensive privacy legislation in U.S. Senate testimony – September 26, 2018
Trump administration working on federal data privacy policy – July 27, 2018
California’s data privacy law highlights growing frustration with tech industry – July 17, 2018
U.S. House Republicans demand answers from Apple, Google on privacy, data practices – July 9, 2018
California lawmakers approve data-privacy bill despite opposition from Google, Facebook, advertisers – June 29, 2018
For years, Facebook gave other tech firms more intrusive access to users’ personal data than it has disclosed – December 19, 2018
Walt Mossberg quits Facebook – December 18, 2018
UK lawmakers publish internal Facebook emails that reveal use of free iOS ‘spyware’ VPN and more – December 5, 2018
Don’t share photos to Facebook, use Apple’s secure and private iCloud instead – November 20, 2018
Sleazy Facebook’s top execs ‘make tobacco executives look like Mr. Rogers’ – November 16, 2018
Tim Berners-Lee: Facebook and Google may need to be broken up – November 1, 2018
Apple CEO Cook says companies are weaponizing our personal data, and he’s right – October 26, 2018
Apple CEO Cook promotes privacy as ‘fundamental human right’ via tweetstorm; asks ‘What kind of world do we want to live in?’ – October 24, 2018
CNN interview: Apple CEO Cook believes data collection by the likes of Google and Facebook has crossed the line – October 24, 2018
Video of data privacy keynote address from Apple CEO Cook – October 24, 2018
Apple CEO Cook backs comprehensive federal privacy laws in the U.S., warns data being ‘weaponized’ – October 24, 2018
FBI investigating Facebook security breach where attackers accessed 30 million users’ personal information – October 12, 2018
Google exposed user data, did not disclose to public fearing repercussions – October 10, 2018
After trying and failing to hide the issue, Alphabet pulls plug on Google+ after bug exposes data from up to 500,000 users – October 8, 2018
Facebook discovers security breach affecting 50 million users – September 28, 2018
Facebook is giving advertisers access to users’ shadow contact information – September 27, 2018
42% of U.S. users have ‘taken a break’ from Facebook; 28% have deleted the Facebook app in the past year – September 5, 2018
Researchers find Google harvests more data from Android – and Apple iOS – users than most people think – August 21, 2018
Google hit with lawsuit accusing them of tracking phone users regardless of privacy settings – August 20, 2018
Google tracks users movements even when explicitly told not to – Associated Press – August 13, 2018
Mark Zuckerberg loses $16 billion in record Facebook fall – July 26, 2018
Facebook stock plunges as users vanish – July 25, 2018
Apple highlights user privacy as Facebook exec steps down – June 14, 2018
The 18 things you may not realize Facebook knows about you: Firm reveals the extent of its spying in a 454-page document to U.S. Congress – June 12, 2018
Facebook confirms sharing users’ personal data with Chinese companies – June 6, 2018
Apple’s macOS Mojave removes integration with third-party internet accounts like Facebook – June 6, 2018
Apple borks Facebook’s pervasive personal data-harvesting operation – June 5, 2018
Apple requested ‘zero’ personal data in deals with Facebook – CEO Tim Cook – June 5, 2018
Facebook CEO blasts Apple’s latest privacy protections as ‘cute virtue signaling’ – June 5, 2018