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Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

samedi 17 février 2024, 18:12 , par Wired: Cult of Mac
The airline tried to argue that it shouldn't be liable for anything its chatbot says.
https://www.wired.com/story/air-canada-chatbot-refund-policy/
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sam. 2 nov. - 08:28 CET