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Apple faces potential class action lawsuit over crackling AirPods Pro issue
mercredi 13 novembre 2024, 20:31 , par Mac Daily News
A group of Apple customers has initiated a class-action lawsuit against the company, alleging that Apple violated California consumer protection laws by continuing to sell AirPods Pro models that were prone to crackling or static sound issues. The lawsuit claims that Apple’s failure to address these persistent problems constitutes false advertising. Juli Clover for MacRumors: A few months after the AirPods Pro came out in October 2019, buyers began to complain about crackling, rattling, popping, and static-like noises affecting the AirPods Pro. The sound seemed to show up when something caused an earbud to move or vibrate, such as walking or running. Apple tried to fix the problem with software updates, but the company ultimately launched an AirPods Pro repair program in October 2020. Customers with affected AirPods Pro were able to bring them to Apple for a fix or a replacement, but unfortunately, many customers found that their replacement AirPods Pro also suffered from the same issue. As a result, Apple is now facing a class action lawsuit, with the plaintiffs requesting “relief” due to the defective nature of the AirPods Pro. MacDailyNews Note: The United States District Court Northern District of California will need to decide if the case merits class action certification. More about LaBella et al v. Apple via SCRIBD here. We are currently about 1/4th of the way to being sustainable with Substack subscriptions. Not a bad start! Please tell your Apple-loving friends about MacDailyNews on Substack and, if you’re currently a free subscriber, please consider $5/mo. or $50/year to keep MacDailyNews going. Just hit the subscribe button. Thank you! Read on Substack Please help support MacDailyNews — and enjoy subscriber-only articles, comments, chat, and more — by subscribing to our Substack: macdailynews.substack.com. Thank you! Support MacDailyNews at no extra cost to you by using this link to shop at Amazon. The post Apple faces potential class action lawsuit over crackling AirPods Pro issue appeared first on MacDailyNews.
https://macdailynews.com/2024/11/13/apple-faces-potential-class-action-lawsuit-over-crackling-airpod...
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