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Some Google Pixel Owners' Camera Photos Aren't Saving

samedi 20 octobre 2018, 01:30 , par Slashdot
Some users on Reddit and Google's support forums are reporting an issue in which taking a photo using Google Camera occasionally fails to save. The issue appears to be widespread, 'affecting original Pixel phones as well as the Pixel 2 / 2 XL,' reports The Verge. From the report: The issue occurs specifically in cases when the user takes a photo with Google Camera, and switches to another app or locks the phone immediately after. Users are able to see a thumbnail of the photo in the Camera gallery circle, but upon tapping it, the photo disappears. In some occasions, the photo doesn't appear at all at first, but it will reappear in their gallery a day later.

There's also some reports of Galaxy S9, Moto Z2, Moto E4, and Nexus 5X owners experiencing the issue after using Google Camera, so it's unclear whether the issue is limited to Pixel phones or if it's connected to a larger Android bug. For now, users have come up with a workaround for an issue they believe is related to HDR photo processing time. Reddit user erbat suggests leaving the camera app open until HDR processing completes or turning off the HDR function completely.

Read more of this story at Slashdot.
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