Ajit Pai Isn't Saying Whether ISPs Deliver the Broadband Speeds You Pay For

An anonymous reader shares a report from Ars Technica, written by Jon Brodkin: Nearly two years have passed since the Federal Communications Commission reported on whether broadband customers are getting the Internet speeds they pay for. In 2011, the Obama-era FCC began measuring broadband speeds in nearly 7,000 consumer homes as part of the then-new Measuring Broadband America program. Each year from 2011 to 2016, the FCC released an annual report comparing the actual speeds customers received to the advertised speeds customers were promised by Comcast, Time Warner Cable, Verizon, AT&T, and other large ISPs. But the FCC hasn't released any new Measuring Broadband America reports since Republican Ajit Pai became the commission chairman in January 2017. Pai's first year as chair was the first time the FCC failed to issue a new Measuring Broadband America report since the program started -- though the FCC could release a new report before his second year as chair is complete.

For more than three months, Ars has been trying to find out whether the FCC is still analyzing Measuring Broadband America data and whether the FCC plans to release any more measurement reports. SamKnows, the measurement company used by the FCC for this program, told Ars that Measuring Broadband America is still active and that a new report is forthcoming, hopefully next month. But whether the report is released is up to the FCC, and Chairman Pai's public relations office has ignored our questions about the program. Because of Pai's office's silence, we filed a Freedom of Information Act (FoIA) request on August 13 for internal emails about the Measuring Broadband America program and for broadband speed measurement data since January 2017. By law, the FCC and other federal agencies have 20 business days to respond to public records requests. The FCC has denied Ars' request for 'expedited processing,' which 'was warranted because the broadband measuring data is out of data, depriving American consumers of crucial information when they purchase broadband access,' writes Brodkin. The FCC said, 'we are not persuaded that the records you request are so urgent that our normal process will not provide them in a timely manner.'

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