This Was the Year the Robot Takeover of Service Jobs Began

merbs writes: Out of the three major sectors of the economy -- agriculture, manufacturing, and service -- two are already largely automated. Farm labor, which about half the American workforce used to do, now comprises around 2 percent of American jobs. And we all know the rust belt song and dance, beat out to outsourcing and mechanization. Which is largely why some 80 percent of all American jobs are service jobs. And this year, quietly but in the open, the robots and their investors came for them, too.

There's a case to be made that 2018 is the year automation took its biggest lunge forward toward our largest pool of human labor: Amazon opened five cashier-less stores; three in Seattle, one in Chicago, and one in San Francisco. Self-ordering kiosks invaded fast food and franchise restaurants in a big way. Smaller robot-centric outfits like the long-awaited auto-burger joint Creator opened, too, and so did a number of others.

In Las Vegas, our service job mecca, hotels' and casinos' widespread plans for automation in everything from bartending to waitstaff to hotel work led one of the city's most powerful hospitality unions to the brink of a 50,000-person strike last summer before a successful negotiation was reached... Combined, they act as a set of markers on a trendline we can no longer ignore. We face the prospect of major upheaval in the last dependable pool of jobs we've got.

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