Why enterprise automation is key to digital transformation [Q&A]

In the wake of the COVID-19 pandemic, many enterprises turned their attention to digital transformation projects. But a talent shortage has held things back, leading many to consider automation as a way to alleviate the burden today's organizations are experiencing. We spoke to Charlie Newark-French, chief operating officer of human centered automation company Hyperscience, to find out more about the balance between humanity and AI, automation's role in the digital enterprise, and automation's role in digital transformation. BN: Why do you think automation is essential to enterprises today? CNF: Employees and consumers want more from their employers and the brands… [Continue Reading]