How AI can help access collective memory within the enterprise [Q&A]

Many industries rely on the accumulated knowledge and experience of both middle and upper management. However, this can lead to jobs being done in a certain way simply because, 'they always have been', which in turn can lead to repeated mistakes. Relying on this collective memory can also make it hard to access information, particularly in the new era of hybrid work. Senthil Kumar, CITO, CTO and head of AI at Slate Technologies, which produces an AI-powered digital assistant for the construction industry, believes AI can be used to access this accumulated knowledge and improve productivity. We talked to him… [Continue Reading]