Top 12 Robotic Process Automation (RPA) Companies of 2024

Robotic process automation (RPA) leverages software robots – or “bots” – to automate repetitive, rule-based tasks, allowing employees to focus on more strategic and value-added activities.
As the demand for RPA continues to soar, numerous RPA companies have entered the market, offering their unique blend of AI and software robotics expertise and solutions. With their innovative approaches and proven track records, these companies have set the bar high for RPA excellence.
Here are our picks for the top robotics process automation (RPA) companies of 2024.

TABLE OF CONTENTS
ToggleTop RPA Companies: Comparison ChartUiPath: Best RPA Company for Advanced FeaturesAutomation Anywhere: Best for Large Enterprises With Complex Automation NeedsEdgeVerve AssistEdge RPA: Best for Enterprises With a Focus on Consumer Customer ServiceSS&C Blue Prism: Best RPA for Unattended Use CasesWorkFusion: Best for Banking and Financial Services OrganizationsNICE RPA: Best for Contact Center OperationsServiceNow: Best RPA for CustomizationAutomationEdge: Best RPA for Data ProcessingPega Platform: Best for Large Enterprises With Complex Business ProcessesMuleSoft RPA: Best for Organizations With Many Routine ProcessesMicrosoft Power Automate: Best for Integration With Ecosystem and Third-Party AppsTungsten RPA: Best for Intelligent Document ProcessingHow to Choose the Best RPA Company for Your BusinessRPA Review MethodologyBottom Line: Top RPA Companies 2024

Top RPA Companies: Comparison Chart
Here is a head-to-head comparison of the best Robotic Process Automation companies:

Free Trial
Starting Price
Top Features

UiPath
60 days
$420 per month

Automation cloud robots.
Unattended robots.

Automation Anywhere
No, but free plan is available
Custom quote

Document automation capability.
Automation of complex tasks.

EdgeVerve
Yes, contact vendor
Custom quote

Automation process discovery.
Automatic bot upscaling, downscaling, and management.

SS&C Blue Prism
30 days
$74,750 for 12 months

Allow both centralized and federated automation setups.
Automation building capability.

WorkFusion
30 days
Custom quote

Incorporates AutoML capabilities and RPA components.
Offers pre-trained bots for the primary processes.

NICE RPA
Yes
Custom quote

Integrates with numerous third-party services.
Allow you to create attended and unattended automation.

ServiceNow
30 days
Custom quote

Centralized bot management hub.
Desktop design studio.

AutomationEdge
30 days
Custom quote

Conversational AI and chatbot.
Intelligent document processing capability.

Pega Systems
45 days
Custom quote

Support the use of NLP to automate email.
Process management.

MuleSoft RPA
30 days
$57,000 per year

Multi-language support.
Integrates with CRM and ERP tools.

Microsoft Power Automate
30 days
$15 per user per month

Offers many AI features, including AI insights and AI processing.
Attended and unattended RPA.

Tungsten RPA
15 days
Custom quote

Intelligent screen automation.
Automated process discovery and RPA analytics.

UiPath: Best RPA Company for Advanced Features
UiPath is a leading enterprise automation software company that offers both SaaS and self-hosted robots, allowing organizations to easily automate their business processes in whatever format works best for their infrastructure needs.
UiPath can help you automate processes with drag-and-drop artificial intelligence and pre-built templates. Additionally, it offers pluggable integration with Active Directory, OAuth, CyberArk, and Azure Key vault and also complies with regulatory standards such as SOC 2 Type 2, ISO 9001, ISO/IEC 27001, and Veracode Verified.
UiPath offers a comprehensive suite of advanced features that enables organizations to automate complex processes. The product has exception handling capabilities that enable developers to design AI bots to handle complex business scenarios and exception cases, ensuring smooth and error-free process automation.
Pricing
UiPath offers three pricing plans – one free plan and two paid plans. You can also try the UiPath RPA tool for 60 days before buying, giving you time to better understand the platform features and functionalities.

Free: Available at no cost with limited features.
Pro: Starts at $420 per month. It is ideal for small teams and businesses getting started with automation. This plan is available on the cloud only.
Enterprise: Quote is available upon request. Companies looking for comprehensive RPA platform capabilities may find this UiPath plan to be the most suitable.

Key Features

Multi-tenancy.
Offers various robots to help with users’ data and applications, including automation cloud robots, unattended robots, attended robots, and test robots.
Extensive integration options, including Tableau, ServiceNow, SAP, Salesforce, Oracle, AWS, Microsoft, Alteryx, and more.
UiPath Business Automation includes various RPA solutions like Automation Hub, Task Capture, Process Mining, and Task Mining.

Pros

Feature-rich RPA tool.
The company provides low-code development tools.
Its solution is deployable as SaaS or self-hosted.

Cons

Steep learning curve for RPA beginners.
Support can be improved for non-Enterprise plan subscribers.

Visit UiPath

For a full report on on today’s leading AI software, see our guide: Best Artificial Intelligence Software 2024.

Automation Anywhere: Best for Large Enterprises With Complex Automation Needs
Automation Anywhere is clearly an RPA market leader. The company focuses primarily on enterprise automation and serves users across various industries, including BPO, financial services, healthcare, insurance, life sciences, manufacturing, public sector, and telecom. The Automation Anywhere digital workspace is built to serve the needs of business users, citizen developers, and professional programmers, allowing them to create a bot or design business process automation workflows. It includes a control room, bot runner, bot editor, bot creator, and credential vault.
Automation Anywhere offers a range of robotic process automation products, including IQ Bot, Bot Insight, and a “Bot Store,” an online marketplace for ready-to-use bots and digital workers running on the Automation 360 platform.
Pricing
Automation Anywhere encourages businesses to book a demo to discuss their needs before a quote is sent to them. The company offers a community edition, a free version of the complete digital workforce platform, which includes RPA, AI, and data analytics. For the paid plans, you should contact the company sales team to discuss your needs and get quotes.
Key Features

Document automation capability.
Automation of complex tasks.
Code optional capability, including no code, low-code, and bring-your-own-code automation.
Connects with numerous third-party solutions, including AWS, Google AutoML, Salesforce, and more.
Allow users to manage, schedule, and execute bots.

Pros

Offers highly scalable automation solutions.
Responsive customer support team.
Enables users to adjust automation to meet their changing demands.

Cons

Complex automation requires technical expertise.
Complex initial setup process.

Visit Automation Anywhere

EdgeVerve AssistEdge RPA: Best for Enterprises With a Focus on Consumer Customer Service
EdgeVerve is an Infosys company (subsidiary) with a focus on automation. EdgeVerve AssistEdge RPA is largely favored by customers in finance, with many customer interaction activities like call centers.
The EdgeVerve AssistEdge RPA is an ideal solution for enterprises that prioritize consumer customer service. With its connected automation platform, it offers a comprehensive range of automation capabilities, including process discovery, document processing, and low-code application development. It has a turbocharged bot operations capability that enables intelligent automation, allowing for automated bot scaling, automated validations, and faster upgrades with minimal impact on the existing system. This feature ensures that the bots operate at optimal efficiency and can handle increased workloads without disruptions.
AssistEdge RPA also helps in increasing automation coverage. It provides an Automation Center of Excellence (CoE) cockpit that allows for expanding cross-functional automation. This CoE cockpit serves as a centralized hub to monitor and track the entire automation journey from ideation to execution. Aside from AssistEdge, EdgeVerve offers other automation tools, including XtractEdge, a document AI platform that provides insight from documents like SOPs, legal contracts, images, commercial insurance papers, images, handwritten notes, PDFs, and emails; and TradeEdge, which is ideal for supply chain order management.
Pricing
The company doesn’t publicize its product pricing on its website. Potential buyers must request a demo to speak with an EdgeVerve expert about their needs before receiving personalized quotes tailored to them. Our research found that the company offers a pay-as-you-go pricing model.
Key Features

Automation process discovery.
Automatic bot upscaling, downscaling, and management.
You can monitor your bot’s health via a centralized management dashboard.
Turbocharged bot operations.

Pros

Improve business process agility.
Easy to deploy bots in both attended and unattended automation.
It has OCR capability.

Cons

The AssistEdge profile mapping process can be complex.
Difficult to integrate with third-party tools.

Visit EdgeVerve

SS&C Blue Prism: Best RPA for Unattended Use Cases
SS&C Blue Prism intelligent automation platform (IAP) combines the capabilities of RPA, artificial intelligence, and business process management (BPM) to help automate business processes and streamline decision-making across organizations.
Blue Prism provides advanced scheduling and orchestration capabilities, allowing businesses to automate the execution of multiple processes simultaneously. This feature is particularly useful for unattended use cases, where large volumes of tasks need to be executed within specific timeframes. You can configure your schedules to run once or be repeated at minutely, hourly, daily, weekly, monthly, or yearly intervals. By automating the scheduling and execution of these tasks, organizations can ensure that their operations run smoothly and without any delays.
The company’s digital worker — a software robot powered by RPA technology — can be integrated into your existing systems to help you execute business processes and drive results. SS&C Blue Prism was ranked as one of the RPA leaders by Forester Wave in Q1 2023. The company offers support from automation specialists, prebuilt automation, and training and certification.
Pricing
The company doesn’t advertise its product pricing on its website. It encourages buyers to contact an in-house expert for quotes. However, publicly available pricing information on the AWS Marketplace reveals the following rates for SS&C Blue Prism Intelligent Automation.

5 BPC Digital Workers with production support plus knowledge support: $131,800 for 12 months.
5 BPC Digital Workers with production support (no knowledge support): $115,600 for 12 months.
5 BPE Digital Workers with production support  – license only: $74,750 for 12 months.

Key Features

Allow both centralized and federated automation setups.
Automation building capability.
Bot management and execution.
OCR capabilities.
UX Builder helps businesses reduce app development time.

Pros

Easy to learn and use.
Users applaud Blue Prism’s security and data encryption capabilities.
Includes capabilities for Optical Character Recognition (OCR).

Cons

Initial setup can take a while to achieve.
Business users may experience a steep learning curve.

Visit SS&C Blue Prism

WorkFusion: Best for Banking and Financial Services Organizations
WorkFusion is a no-code/low-code intelligent automation provider offering “AI Digital Workers,”  which combines AI, ML, IDP, and RPA technologies to help organizations manage jobs. The company’s tool is built for banking and financial services organizations to help with functions like anti-money laundering (AML) and sanctions screening, which are critical for ensuring that financial transactions and activities are in compliance with regulations.
WorkFusion’s tool can also assist in the Know Your Customer (KYC) process, allowing banking and financial services organizations to verify and authenticate the identity of their customers. KYC is essential in this industry to prevent fraud, money laundering, and other illicit activities.
You can also leverage WorkFusion AI digital workers for various jobs like data analytics, customer service, human resources, accounting, and logistics.
Pricing
WorkFusion doesn’t advertise rates on its page. You can request a demo to discuss your needs and get custom quotes afterward.
Key Features

It incorporates AutoML capabilities and RPA components for financial use cases.
It offers pre-trained bots for the primary processes like LIBOR transition, account opening and KYC, claims processing, and more.
Document intelligence capabilities.
It has an automation studio, a cloud and desktop development tool for business users and automation professionals.

Pros

Easy learning curve.
Automates document-heavy processes with document intelligence.

Cons

Some users reported that WorkFusion products are expensive.
WorkFusion OCR technology can be improved.

Visit WorkFusion

NICE RPA: Best for Contact Center Operations
Large enterprises in the customer service segment will find the automation capability of NICE (Neptune Intelligence Computer Engineering) RPA valuable. Contact centers typically handle a high volume of customer interactions, such as phone calls, emails, and online chats. These interactions often involve repetitive tasks like entering data, updating customer information, and generating reports. NICE RPA can streamline these processes by automating them, freeing up contact center agents to focus on more complex and customer-centric tasks.
The RPA solution provides real-time visibility through its web-based centralized task automation bot management. The company robots are deployed on enterprise backend servers and have the potential to automate mundane, administratively driven manual tasks that employees perform regularly in contact centers.
Pricing
Nice RPA doesn’t advertise its rates on its website. You can contact them for quotes.
Key Features

It has a built-in drag-and-drop design studio, allowing users to create visual workflow views.
Integrates with numerous third-party services.
Allow you to create attended and unattended automation.
Native ability to develop robots using voice commands.

Pros

Pre-built templates.
Custom automation capabilities.

Cons

Niche centered; it may not be suitable for every use case.
Limited community support.

Visit NICE

ServiceNow: Best RPA for Customization
ServiceNow is popular for an array of service and IT operations management tasks. We chose this tool as the best RPA for customization due to its highly configurable and flexible nature. The company also offers low-code workflow automation solutions that enable users to create applications with limited coding knowledge to help with their business processes. With this feature, users can design and modify automation workflows visually, drag and drop the desired actions, and define conditions and decision points without any coding. This empowers users to customize their RPA processes efficiently, regardless of their technical background.
With ServiceNow App Engine, you can create custom applications to meet your specific business requirements. You can also leverage pre-built application templates and components to accelerate the development process.
Pricing
Quotes for this company’s tools are available upon request.
Key Features

It has a centralized bot management hub.
Desktop design studio.
Offers 1,300+ tools, including connectors, templates, and OCR, allowing companies to select the components they want to use.
It has attended and unattended automation options.

Pros

Low learning curve.
Users speak highly of its user interface.
Low-code option makes it suitable for business users.

Cons

The UI Builder can present a steep learning curve.
Some users say the tool is pricey.

Visit ServiceNow

AutomationEdge: Best RPA for Data Processing
AutomationEdge Hyperautomation Platform offers tools to help you define and deploy software robots that can mimic human actions and perform repetitive tasks, which reduces human error. This helps to streamline business processes, manage data, and integrate systems. AutomationEdge can integrate with various data sources, databases, and applications, enabling seamless data flow and synchronization.
With its intelligent document processing solution, DocEdge, AutomationEdge enables organizations to extract data from multiple processes and process it for further execution. Moreover, AutomationEdge’s data analytics and insight capabilities provide organizations with real-time data insights into their processes. This empowers organizations to constantly learn about customer preferences and continuously upgrade their RPA tool accordingly.
Pricing
The company offers a free plan and two paid plans. AutomationEdge doesn’t advertise its rates on its website. It charges clients based on usage.

Starter: Free for 30 minutes per month for a lifetime.
Professional: Quotes available upon request. License type: Consumption.
Enterprise: Quotes available upon request. License type: Subscription/ Consumption.

Key Features

Integration with third-party services, over 400 tools.
Conversational AI and chatbot.
Intelligent document processing capability.

Pros

Consumption-based pricing model option.
Users speak highly of the company’s support team.
On-premise and cloud deployment options.

Cons

The solution can get overwhelming for newbies.
Knowledge base can be improved to help with the learning curve.

Visit AutomationEdge

For an in-depth overview of companies that offer automation and other IT services to promote workflow, see our guide: Top Digital Transformation Companies.

Pega Platform: Best for Large Enterprises With Complex Business Processes
Pega Platform, also known as Pega Systems, is a low-code, model-driven application development platform that enables companies to build and deploy automated applications. It supports business process management (BPM), customer relationship management (CRM), case management, and other types of applications. It is used by businesses across various industries to improve customer engagement, streamline operations, and drive digital transformation.
Many large organizations deal with significant customer data, complex decision-making processes, and high transaction volumes. Pega’s architecture and scalability capabilities make it ideal for managing these large-scale operations and ensuring reliable performance.
Pricing
Custom pricing; contact the company for quotes. Pricing information found on the AWS Marketplace reveals the price of Pega Cloud services at $990,000 for 12 months, $1,980,000 for 24 months, and $2,970,000 for 36 months. For your actual rates, contact the company for pricing.
Key Features

Attended and unattended automation options.
Integrates with services like Salesforce, DocuSign, Avaya, SAP, Cisco, and more.
Support the use of NLP to automate email.
Process management.
Process modeling and designing.

Pros

Business process control.
Reporting and analytics.
It allows you to use AI for self-healing automation.

Cons

Support can be improved.
Can be expensive.

Visit Pega Platform

MuleSoft RPA: Best for Organizations With Many Routine Processes
MuleSoft is a company that provides a platform for building and integrating applications, data, and devices. It offers application and data integration products, API management, and robotic process automation, enabling no-code and pro-code teams to build automation across enterprise systems.
​​MuleSoft RPA is ideal for organizations that have numerous routine processes. These routine processes often involve repetitive, mundane tasks such as data entry, data transfer, or report generation. By implementing MuleSoft RPA, organizations can automate these processes, reducing the need for manual intervention and freeing up valuable time and resources.
Its Anypoint Platform allows businesses to connect applications, data, and devices across on-premises and cloud environments. It provides a range of tools and services to build, deploy, manage, and monitor APIs and integrations.
Pricing
MuleSoft automation pricing starts at $57,000 per year. It offers different pricing models, including pay-per-use, which charges you for RPA bot minutes, the number of API calls made by RPA automation, and the number of composer tasks. You can also select the credits for RPA and composer model. The company requires interested buyers to contact them for quotes.
Key Features

It has an RPA Manager that manages user access and permissions.
Extract data from documents, web pages, emails, spreadsheets, and more.
Automate data entry and data retrieval in legacy and modern applications.
MuleSoft offers various RPA components to help with your business processes including MuleSoft RPA Manager, MuleSoft RPA Builder, MuleSoft RPA Recorder, and MuleSoft RPA Bots.

Pros

Comprehensive documentation.
Multi-language support.
Integrates with CRM and ERP tools.

Cons

Some users reported that Mulesoft RPA is costly.
Needs more integration.

Visit MuleSoft

Microsoft Power Automate: Best for Integration With Ecosystem and Third-Party Apps
Microsoft Power Automate allows users to automate repetitive tasks and business processes across multiple applications and services. It enables users to connect to various applications and services, such as Microsoft Office 365, SharePoint, Dynamics 365, and hundreds of other popular applications and services.
Power Automate allows users to create automated workflows, called flows, that can be triggered by specific events or conditions. These flows can include a series of actions that can perform tasks such as updating data in a database or creating new records in CRM systems. The service includes a wide range of built-in connectors and templates, making connecting to different systems easier.
Power Automate seamlessly integrates with other Microsoft tools and services, such as Power BI and Power Apps. This allows users to create end-to-end solutions that combine automation, data visualization, and custom application development.
Pricing
Up to 30 days free trial available.

Power Automate Premium: $15 per user per month.
Power Automate Process: $150 per bot per month.

Key Features

Automate across various systems, including desktop apps and websites, with AI and digital and robotic process automation.
Offers many AI features, including AI insights, AI authoring, AI processing, and AI generation.
Attended and unattended RPA.
Orchestration capability.

Pros

Enables RPA to automate legacy systems with custom user actions.
Users can start from scratch, use a template, or engage the copilot to automate.

Cons

Users sometimes experience performance issues when working with large datasets.
Long learning curve.

Visit Microsoft Power Automate

Tungsten RPA: Best for Intelligent Document Processing
Formerly Kofax, Tungsten RPA platform uses AI-powered smart software robots to automate business processes. The platform integrates with various systems and data sources, allowing for seamless automation of processes across different platforms. By combining robotic process automation, business process management, process mining, and cognitive document automation, Tungsten RPA enables organizations to improve overall productivity digitally.
It offers advanced features such as centralized deployment and management of robots, cognitive document automation (CDA) for processing unstructured data in documents, and integration capabilities with other enterprise applications.
Pricing
Contact the company for a custom quote.
Key Features

Centralized robot management.
Intelligent document processing.
Intelligent screen automation.
Automated process discovery and RPA analytics.

Pros

Hyperautomates digital workflows.
Can be implemented on-premise or in the cloud.

Cons

Though it offers low-code, some users say the tool is coding-intensive.
Initial learning curve.

Visit Tungsten Automation

For a detailed report on today’s leading robotics pioneers, see our guide: Top Robotics Startups.
How to Choose the Best RPA Company for Your Business
While the hundreds of RPA tools on the market all claim they are the best for you and your organization, you need to understand that the best RPA is relative, not absolute. This means what works for company A might not serve the needs of company B. What are the specific workflow automation needs of your company?
With your goals specified, here are the steps to take to select the best RPA company for your business.

Conduct extensive research about the best RPA companies.
To assist with that research, create a list of the top RPA features you need. This list below can be a starting point for your research:

Process orchestration
Analytics and monitoring
Exception handling
Low-code or no-code development
User interface interaction
Scalability
Cognitive automation
Audit trails and compliance
Customizability
Integration capability
Community and support

Identify the top three companies that stand out for you.
Request for a demo of your desired tool from these companies and also get a free trial if available to help you get a better understanding of the platform before you invest.
Don’t forget to consider cost. Choose a tool within your budget; RPA tools won’t be getting cheaper in the future.

RPA Review Methodology
We reviewed more than 50 RPA companies using 15+ individual data points across five key categories: cost, feature set, ease of use, the versatility of audience service, and support. We gathered products and services info, features, pricing, and other relevant information from each RPA company’s websites, whitepapers, and documentation. We then used the data to score the best RPA companies as follows:

Cost (20%)
Features set (30%)
Ease of use (25%)
Versatility of audience service (10%)
Support (15%)

We considered several individual data points that carry the most weight in each ranking criteria category when choosing the best RPA company. After careful consideration, calculation, and extensive research, our top picks were determined with enterprise use in mind.
Bottom Line: Top RPA Companies 2024
As robotic process automation continues to gain significant traction, organizations need to identify the best RPA company for their specific needs to keep pace with competitors that are likely leveraging these solutions for competitive advantage.
Ultimately, companies should realize that while RPA can be a costly investment, it’s an investment that should pay itself back. The returns are numerous but chiefly reside in RPA’s capacity to dramatically streamline workflow and improve staff productivity.
For an comprehensive report on the leading companies moving AI into the future, read our guide: Top 150+ Artificial Intelligence (AI) 2024.
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