Evolving change management to software value realization

Most digital transformations fail. As a global entrepreneur and former software implementation consultant for Fortune 500 companies, I know that a digital initiative doesn’t end after a platform goes live. Digital change has a huge impact on our employees, who interact with about 13 applications 30 times per day to be successful in their jobs. When trying to get employees to embrace new technology and tools, leaders say their biggest challenge is hard-to-use applications with a high learning curve (68 percent). It is, therefore, not surprising that many employees’ responses to digital transformation follow a process similar to the Kubler-Ross… [Continue Reading]