Remote Work Doesn't Seem To Affect Productivity, Fed Study Finds

An anonymous reader quotes a report released Tuesday (Jan. 16th) by the Federal Reserve Bank of San Francisco: The U.S. labor market experienced a massive increase in remote and hybrid work during the COVID-19 pandemic. At its peak, more than 60% of paid workdays were done remotely -- compared with only 5% before the pandemic. As of December 2023, about 30% of paid workdays are still done remotely (Barrero, Bloom, and Davis 2021). Some reports have suggested that teleworking might either boost or harm overall productivity in the economy. And certainly, overall productivity statistics have been volatile. In 2020, U.S. productivity growth surged. This led to optimistic views in the media about the gains from forced digital innovation and the productivity benefits of remote work. However, the surge ended, and productivity growth has retreated to roughly its pre-pandemic trend. Fernald and Li (2022) find from aggregate data that this pattern was largely explained by a predictable cyclical effect from the economy's downturn and recovery. In aggregate data, it thus appears difficult to see a large cumulative effect -- either positive or negative -- from the pandemic so far. But it is possible that aggregate data obscure the effects of teleworking. For example, factors beyond telework could have affected the overall pace of productivity growth. Surveys of businesses have found mixed effects from the pandemic, with many businesses reporting substantial productivity disruptions.

In this Economic Letter, we ask whether we can detect the effects of remote work in the productivity performance of different industries. There are large differences across sectors in how easy it is to work off-site. Thus, if remote work boosts productivity in a substantial way, then it should improve productivity performance, especially in those industries where teleworking is easy to arrange and widely adopted, such as professional services, compared with those where tasks need to be performed in person, such as restaurants. After controlling for pre-pandemic trends in industry productivity growth rates, we find little statistical relationship between telework and pandemic productivity performance. We conclude that the shift to remote work, on its own, is unlikely to be a major factor explaining differences across sectors in productivity performance. By extension, despite the important social and cultural effects of increased telework, the shift is unlikely to be a major factor explaining changes in aggregate productivity.

The shift to remote and hybrid work has reshaped society in important ways, and these effects are likely to continue to evolve. For example, with less time spent commuting, some people have moved out of cities, and the lines between work and home life have blurred. Despite these noteworthy effects, in this Letter we find little evidence in industry data that the shift to remote and hybrid work has either substantially held back or boosted the rate of productivity growth. Our findings do not rule out possible future changes in productivity growth from the spread of remote work. The economic environment has changed in many ways during and since the pandemic, which could have masked the longer-run effects of teleworking. Continuous innovation is the key to sustained productivity growth. Working remotely could foster innovation through a reduction in communication costs and improved talent allocation across geographic areas. However, working off-site could also hamper innovation by reducing in-person office interactions that foster idea generation and diffusion. The future of work is likely to be a hybrid format that balances the benefits and limitations of remote work.

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