Reviewer says Carl's Jr.'s new AI drive-thru system made him feel "sad"

Fast-food chains are adopting AI assistants for order-taking, but the experiences may not meet customer expectations. Ian Carlos Campbell from Inverse shares a firsthand account of using Carl's Jr.'s AI drive-thru. The introduction of this technology follows Presto Automation's systems that automate ordering, aiming for quicker service and less stress for employees. — Read the rest
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