Half of consumers experience AI bias

Although 75 percent of people think chatbots are getting better at managing toxic or inaccurate responses, 50 percent have still experienced bias and 38 percent have seen inaccuracies, according to a new report. The survey of over 6,300 global consumers, software developers and digital quality testing professionals, carried out for testing and digital quality company Applause, finds 91 percent of respondents have used chatbots to conduct research, and 33 percent of those use them for research daily. Since it was first to market it's not surprising that ChatGPT has been used the most (91 percent), followed by Gemini (63 percent)… [Continue Reading]