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FCC: T-Mobile US unit gave blind customer the runaround in massive tech support fail

vendredi 5 juillet 2024, 22:02 , par TheRegister
Assurance Wireless must sort out accessibility after handing customer a phone without a screen reader
In January 2021, Kenneth Geaniton, a blind consumer who subscribed to the Lifeline service provided by T-Mobile US offshoot Assurance Wireless, found he couldn't access the service after his feature phone died.…
Lire la suite sur TheRegister
https://go.theregister.com/feed/www.theregister.com/2024/07/05/tmobile_unit_gave_blind_customer/

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mar. 5 nov. - 13:38 CET