Palestinians Say Microsoft Unfairly Closing Their Accounts

Ancient Slashdot reader Alain Williams writes: Palestinians living abroad have accused Microsoft of closing their email accounts without warning -- cutting them off from crucial online services. They say it has left them unable to access bank accounts and job offers -- and stopped them using Skype, which Microsoft owns, to contact relatives in war-torn Gaza. Microsoft says they violated its terms of service -- a claim they dispute. He also said being cut off from Skype was a huge blow for his family. The internet is frequently disrupted or switched off there because of the Israeli military campaign - and standard international calls are very expensive. With a paid Skype subscription, it is possible to call mobiles in Gaza cheaply -- and while the internet is down -- so it has become a lifeline to many Palestinians.

Some of the people the BBC spoke to said they suspected they were wrongly thought to have ties to Hamas, which Israel is fighting, and is designated a terrorist organization by many countries. Microsoft did not respond directly when asked if suspected ties to Hamas were the reason for the accounts being shut. But a spokesperson said it did not block calls or ban users based on calling region or destination. 'Blocking in Skype can occur in response to suspected fraudulent activity,' they said, without elaborating.

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