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Biden tries to cut through fog of confusion caused by deliberately deceptive customer service tricks

mercredi 14 août 2024, 01:28 , par TheRegister
Targets impossible unsubscribes, elusive human assistance, and other wallet-draining time sinks
Businesses that use labyrinthine subscription cancellation procedures, flaky customer service bots and other cynical schemes used to give customers the run around have been put on notice by the Biden administration.…
Lire la suite sur TheRegister
https://go.theregister.com/feed/www.theregister.com/2024/08/13/biden_administration_time_is_money/

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other L’IA au service des défis des entreprises : sept cas d’usages à la loupe TooLinux14 Aug
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deliberately The Impact of AI in Call Centers: Customer Service of the Future eWeek31 Jul
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service Failure to follow proper procedures caused US-wide AT&T outage, FCC says TheRegister23 Jul
biden Kamala was not what Biden's betrayers wanted. Too bad. BoingBoing23 Jul
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tricks Silicon Valley Donors Bailed on Biden. Kamala Harris Is Winning Them Back Wired: Tech.22 Jul
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