Unforgiving consumers says poor software is as bad as contaminated food

A new survey from software delivery platform Harness finds that 66 percent of UK consumers think software companies releasing 'bad' code that causes mass outages is on par with, or worse than, supermarkets selling contaminated products that break laws on food safety. The study of 2,000 UK consumers, conducted by Opinium Research, finds that 44 percent have been affected by an IT outage. 26 percent were impacted by the recent incident caused by a software update from CrowdStrike in July 2024. Of those affected by the outages 34 percent were unable to access a website or app, 25 percent couldn’t… [Continue Reading]