The update meant to rescue Windows 11 24H2 fails to install, crashes

Microsoft has been rolling out Windows 11 24H2 for some time now, which has caused numerous problems — some so serious, in fact, that Microsoft has started blocking the update for affected systems.

A few days ago, on October 24, the company released the optional KB5044384 patch for Windows 11, which was intended to fix many of the problems. But as Windows Latest reports, this rescue update is itself causing further problems as it crashes and can’t even be installed.




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Different errors can occur while trying to install this update — including error codes 0x800f0922, 0x800736b3, 0xc015001a, 0x800f0991, and 0x80242008 — depending on where the update process fails. Some say it crashes right before completion around 90 or 95 percent, while others experience an error when restarting after the update.

It’s not just one time, either. Further attempts to install KB5044384 also continue to fail afterwards. One user writes:

“This downloaded and extracted fine, then restarted the PC. The update got to 30% and restarted. On the reboot the update continued until 40%, when it hung for about 8 minutes, then gave an error message (with no reference) and rolled back.”

This time the problem does not seem to be caused by specific hardware. Previously, Asus PCs and Western Digital SSDs were increasingly known to cause blue screens and crashes.

Related: How to revert Windows 11 24H2 if it’s causing issues

And even if you manage to successfully install update KB5044384, you might run into an issue with Task Manager. According to Windows Latest, Task Manager can no longer display running processes in Windows 11.

Microsoft is aware of these problems and working on a solution.

What you can do if you need this update

It currently isn’t possible to install update KB5044384 through Windows Update per usual, but manual installation seems possible. If you need this optional update to fix issues with your PC, you can download it from the Microsoft Update Catalog.

However, if you aren’t suffering from any of the bugs introduced with Windows 11 24H2, you can just skip KB5044384 and wait for Patch Tuesday in early November. Most, if not all, of these problems should be resolved in that big patch coming up.