Over half of businesses have suffered regret over a software purchase

A new study from Capterra shows that 59 percent of global businesses regret at least one software purchase they've made in the last 18 months. Despite this though, the survey of over 3,500 businesses finds 75 percent of organizations are planning to increase their software spending in 2025, with a significant focus on IT systems and artificial intelligence (AI). Over half of businesses that have regretted software purchases describe the financial impact as being 'significant' or 'monumental.' Beyond the immediate financial consequences, 42 percent report increased costs, and 34 percent say their bad purchase led to a competitive disadvantage. 'Software… [Continue Reading]