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HP deliberately adds 15 minutes waiting time for telephone support calls

jeudi 20 février 2025, 14:00 , par TheRegister
Stalling tactics designed to push print or PC users to online support, sorry, 'self-solve'
Updated HP Inc is trying to force consumer PC and print customers to use online and other digital support channels by setting a minimum 15-minute wait time for anyone that phones the call center to get answers to troublesome queries.…
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https://go.theregister.com/feed/www.theregister.com/2025/02/20/hp_deliberately_adds_15_minutes/

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