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HP imposes 15-minute mandatory hold time for phone support, quickly backtracks

dimanche 23 février 2025, 12:56 , par BoingBoing
HP imposes 15-minute mandatory hold time for phone support, quickly backtracks
British tech news site The Register reported on Thursday about a new policy instituted for HP telephone support. Beginning on February 18th, all callers in the UK, Ireland, France, Germany, and Italy started receiving a message that their wait time would be fifteen minutes, even when a customer service agent was available to speak with them. — Read the rest
The post HP imposes 15-minute mandatory hold time for phone support, quickly backtracks appeared first on Boing Boing.
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https://boingboing.net/2025/02/23/hp-imposes-15-minute-mandatory-hold-time-for-phone-support-quickly...

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