Madison Square Garden Bans Fan After Surveillance System IDs Him as Critic of Its CEO

An anonymous reader quotes a report from The Verge: A concert on Monday night at New York's Radio City Music Hall was a special occasion for Frank Miller: his parents' wedding anniversary. He didn't end up seeing the show -- and before he could even get past security, he was informed that he was in fact banned for life from the venue and all other properties owned by Madison Square Garden (MSG). After scanning his ticket and promptly being pulled aside by security, Miller was told by staff that he was barred from the MSG properties for an incident at the Garden in 2021. But Miller says he hasn't been to the venue in nearly two decades.

'They hand me a piece of paper letting me know that I've been added to a ban list,' Miller says. 'There's a trespass notice if I ever show up on any MSG property ever again,' which includes venues like Radio City, the Beacon Theatre, the Sphere, and the Chicago Theatre. He was baffled at first. Then it dawned on him: this was probably about a T-shirt he designed years ago. MSG Entertainment won't say what happened with Miller or how he was picked out of the crowd, but he suspects he was identified via controversial facial recognition systems that the company deploys at its venues.

In 2017, 1990s New York Knicks star Charles Oakley was forcibly removed from his seat near Knicks owner and Madison Square Garden CEO James Dolan. The high-profile incident later spiraled into an ongoing legal battle. For Miller, Oakley was an 'integral' part of the '90s Knicks, he says. With his background in graphic design, he made a shirt in the style of the old team logo that read, 'Ban Dolan' -- a reference to the infamous scuffle. A few years later, in 2021, a friend of Miller's wore a Ban Dolan shirt to a Knicks game and was kicked out and banned from future events. That incident spawned ESPN segments and news articles and validated what many fans saw as a pettiness on Dolan and MSG's part for going after individual fans who criticized team ownership. 'Frank Miller Jr. made threats against an MSG executive on social media and produced and sold merchandise that was offensive in nature,' Mikyl Cordova, executive vice president of communications and marketing for the company, said in an emailed statement. 'His behavior was disrespectful and disruptive and in violation of our code of conduct.'

Miller responded to the ban, saying: 'I just found it comical, until I was told that my mom was crying [in the lobby]. I was like, 'Oh man, I ruined their anniversary with my shit talk on the internet. Memes are powerful, and so is the surveillance state. It's something that we all have to be aware of -- the panopticon. We're [being] surveilled at all times, and it's always framed as a safety thing, when rarely is that the case. It's more of a deterrent and a fear tactic to try to keep people in line.'

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