The impact of AI on professional services [Q&A]

Traditional business models are changing as the adoption of artificial intelligence increases. In the professional services sector there's still heavy reliance on spreadsheets, but a recent survey reveals optimism about AI's impact. We spoke to Andy Campbell, director of solutions marketing at Certinia, to learn about the impact AI is having on professional services and his outlook for the market. BN: What gains can professional services businesses expect to gain from AI? AC: The impact of AI on the professional services industry will be profound and will usher in a new era of efficiency, accuracy, and confidence to services leaders… [Continue Reading]