Scammers Use Google Ads To Inject Phony Help Lines On Apple, Microsoft Sites

An anonymous reader quotes a report from Ars Technica: Tech support scammers have devised a method to inject their fake phone numbers into webpages when a target's web browser visits official sites for Apple, PayPal, Netflix, and other companies. The ruse, outlined in a post on Wednesday from security firm Malwarebytes, threatens to trick users into calling the malicious numbers even when they think they're taking measures to prevent falling for such scams. One of the more common pieces of security advice is to carefully scrutinize the address bar of a browser to ensure it's pointing to an organization's official website. The ongoing scam is able to bypass such checks.

The unknown actors behind the scam begin by buying Google ads that appear at the top of search results for Microsoft, Apple, HP, PayPal, Netflix, and other sites. While Google displays only the scheme and host name of the site the ad links to (for instance, https://www.microsoft.com/ the ad appends parameters to the path to the right of that address. When a target clicks on the ad, it opens a page on the official site. The appended parameters then inject fake phone numbers into the page the target sees.

Google requires ads to display the official domain they link to, but the company allows parameters to be added to the right of it that aren't visible. The scammers are taking advantage of this by adding strings to the right of the hostname. The parameters aren't displayed in the Google ad, so a target has no obvious reason to suspect anything is amiss. When clicked on, the ad leads to the correct hostname. The appended parameters, however, inject a fake phone number into the webpage the target sees. The technique works on most browsers and against most websites. Malwarebytes.com was among the sites affected until recently, when the site began filtering out the malicious parameters.

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