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Don't pay for AI support failures, says Gradient Labs CEO

lundi 30 juin 2025, 08:29 , par TheRegister
Paying for successful problem resolution is a better business model, argues Dimitri Masin
interview Dimitri Masin, CEO of Gradient Labs, argues that companies using AI agents for customer support should only pay when the bot does its job.…
Lire la suite sur TheRegister
https://go.theregister.com/feed/www.theregister.com/2025/06/30/gradient_labs_ceo_ai_support_failure_...

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