Qantas Confirms Data Breach Impacts 5.7 Million Customers

Qantas has confirmed that 5.7 million customers have been impacted by a recent data breach through a third-party platform used by its contact center. The breach, attributed to the Scattered Spider threat group, exposed various personal details but did not include passwords, financial, or passport data. BleepingComputer reports: In a new update today, Qantas has confirmed that the threat actors stole data for approximately 5.7 million customers, with varying types of data exposed in the breach:

4 million customer records are limited to name, email address and Qantas Frequent Flyer details. Of this:
- 1.2 million customer records contained name and email address.
- 2.8 million customer records contained name, email address and Qantas Frequent Flyer number. The majority of these also had tier included. A smaller subset of these had points balance and status credits included.

Of the remaining 1.7 million customers, their records included a combination of some of the data fields above and one or more of the following:
- Address - 1.3 million. This is a combination of residential addresses and business addresses including hotels for misplaced baggage delivery.
- Date of birth - 1.1 million
- Phone number (mobile, landline and/or business) - 900,000
- Gender - 400,000. This is separate to other gender identifiers like name and salutation.
- Meal preferences - 10,000

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