OpenAI Debuts AI Agent That Controls Browsers To Automate Shopping, Presentations

OpenAI launched ChatGPT agent Thursday, an AI tool that can complete multi-step tasks including online shopping, creating PowerPoint presentations, and generating spreadsheets. The agent combines capabilities from two existing OpenAI services: Operator, which can browse and interact with websites like a human, and Deep Research, which handles complex online research tasks.

The tool runs on a new AI model developed specifically for agent capabilities and can perform tasks such as planning meals and ordering ingredients online, booking restaurant reservations, and creating slide decks based on competitor analysis. In demonstrations, the agent successfully browsed Etsy for vintage lamps under $200 with free shipping and automatically added items to a shopping cart.

ChatGPT agent is immediately available to Pro, Plus, and Team subscribers, with Enterprise and Education users gaining access later this summer. The tool requires user permission before making purchases or performing 'irreversible' actions like sending emails. The startup, however, has cautioned that the agent 'is far from perfect' and can take several minutes to complete tasks.

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