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Bank reverses decision to replace 45 customer service staff with AI chatbot

vendredi 22 août 2025, 04:56 , par TheRegister
Also fired another AI - GitHub Copilot - after it produced ‘mixed results in utilisation and efficacy’
Australia’s Commonwealth Bank has decided not to fire 45 workers it planned to replace with an AI chatbot.…
Lire la suite sur TheRegister
https://go.theregister.com/feed/www.theregister.com/2025/08/22/commonwealth_ban_chatbot_fail_rehirin

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