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Salesforce sacrifices 4,000 support jobs on the altar of AI

mardi 2 septembre 2025, 18:00 , par TheRegister
Benioff boasts bots now handle half of customer chats as doubts over reliability linger
Updated Speaking ahead of Labor Day – celebrated in the US to recognize the nation's labor movement – Salesforce CEO and co-founder Marc Benioff said the company had slashed 4,000 customer support roles through the application of AI agents.…
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https://go.theregister.com/feed/www.theregister.com/2025/09/02/salesforce_4000_jobs_ai/

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sam. 27 sept. - 05:36 CEST