Manufacturer Remotely Bricks Smart Vacuum After Its Owner Blocked It From Collecting Data

'An engineer got curious about how his iLife A11 smart vacuum worked and monitored the network traffic coming from the device,' writes Tom's Hardware.

'That's when he noticed it was constantly sending logs and telemetry data to the manufacturer — something he hadn't consented to.'

The user, Harishankar, decided to block the telemetry servers' IP addresses on his network, while keeping the firmware and OTA servers open. While his smart gadget worked for a while, it just refused to turn on soon after... He sent it to the service center multiple times, wherein the technicians would turn it on and see nothing wrong with the vacuum. When they returned it to him, it would work for a few days and then fail to boot again... [H]e decided to disassemble the thing to determine what killed it and to see if he could get it working again...

[He discovered] a GD32F103 microcontroller to manage its plethora of sensors, including Lidar, gyroscopes, and encoders. He created PCB connectors and wrote Python scripts to control them with a computer, presumably to test each piece individually and identify what went wrong. From there, he built a Raspberry Pi joystick to manually drive the vacuum, proving that there was nothing wrong with the hardware. From this, he looked at its software and operating system, and that's where he discovered the dark truth: his smart vacuum was a security nightmare and a black hole for his personal data.

First of all, it's Android Debug Bridge, which gives him full root access to the vacuum, wasn't protected by any kind of password or encryption. The manufacturer added a makeshift security protocol by omitting a crucial file, which caused it to disconnect soon after booting, but Harishankar easily bypassed it. He then discovered that it used Google Cartographer to build a live 3D map of his home.
This isn't unusual, by far. After all, it's a smart vacuum, and it needs that data to navigate around his home. However, the concerning thing is that it was sending off all this data to the manufacturer's server. It makes sense for the device to send this data to the manufacturer, as its onboard SoC is nowhere near powerful enough to process all that data. However, it seems that iLife did not clear this with its customers.

Furthermore, the engineer made one disturbing discovery — deep in the logs of his non-functioning smart vacuum, he found a command with a timestamp that matched exactly the time the gadget stopped working. This was clearly a kill command, and after he reversed it and rebooted the appliance, it roared back to life.

Thanks to long-time Slashdot reader registrations_suck for sharing the article.

Read more of this story at Slashdot.