Neurodiverse Professionals 25% More Satisfied With AI Tools and Agents

An anonymous reader shared this report from CNBC:

Neurodiverse professionals may see unique benefits from artificial intelligence tools and agents, research suggests. With AI agent creation booming in 2025, people with conditions like ADHD, autism, dyslexia and more report a more level playing field in the workplace thanks to generative AI.
A recent study from the UK's Department for Business and Trade found that neurodiverse workers were 25% more satisfied with AI assistants and were more likely to recommend the tool than neurotypical respondents.
[The study involved 1,000 users of Microsoft 365 Copilot from October through December of 2024.]



'Standing up and walking around during a meeting means that I'm not taking notes, but now AI can come in and synthesize the entire meeting into a transcript and pick out the top-level themes,' said Tara DeZao, senior director of product marketing at enterprise low-code platform provider Pega. DeZao, who was diagnosed with ADHD as an adult, has combination-type ADHD, which includes both inattentive symptoms (time management and executive function issues) and hyperactive symptoms (increased movement). 'I've white-knuckled my way through the business world,' DeZao said. 'But these tools help so much....'

Generative AI happens to be particularly adept at skills like communication, time management and executive functioning, creating a built-in benefit for neurodiverse workers who've previously had to find ways to fit in among a work culture not built with them in mind. Because of the skills that neurodiverse individuals can bring to the workplace — hyperfocus, creativity, empathy and niche expertise, just to name a few — some research suggests that organizations prioritizing inclusivity in this space generate nearly one-fifth higher revenue. 'Investing in ethical guardrails, like those that protect and aid neurodivergent workers, is not just the right thing to do,' said Kristi Boyd, an AI specialist with the SAS data ethics practice. 'It's a smart way to make good on your organization's AI investments.'

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