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Capita tells civil servants to wait for chatbots to fix pension portal woes

lundi 5 janvier 2026, 13:52 , par TheRegister
Outsourcer promises customers a service with 'AI at its core.' They just want a website that works
Exclusive Capita has told users of its ailing UK civil service pension portal to wait until new chatbots go live before contacting it again about problems.…
https://go.theregister.com/feed/www.theregister.com/2026/01/05/capita_pension_portal_chatbots/

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mer. 7 janv. - 12:33 CET