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Air Canada must pay damages after chatbot lies to grieving passenger about discount

jeudi 15 février 2024, 22:50 , par TheRegister
Airline tried arguing virtual assistant was solely responsible for its own actions
Air Canada must pay a passenger hundreds of dollars in damages after its online chatbot gave the guy wrong information before he booked a flight.…
https://go.theregister.com/feed/www.theregister.com/2024/02/15/air_canada_chatbot_fine/

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